At Afkari Design, customer satisfaction is our top priority. We aim to ensure that every product you receive meets your expectations in quality, design, and value. If for any reason you are not completely satisfied with your purchase, we’re here to help.

We accept returns and exchanges within 7 days of delivery, provided that the items are unused, unwashed, and in their original packaging with all tags attached. Products such as bridal gifts, customized items, and limited-edition giveaways are non-returnable unless they arrive damaged or defective.

To request a return or refund, please contact our customer service team with your order number and details of the issue. Once your return is received and inspected, we will notify you about the status of your refund or exchange. Refunds will be processed through your original payment method within a few working days.

Please note that shipping costs are non-refundable, and customers are responsible for return shipping unless the item was damaged or incorrect upon arrival.

At Afkari Design, we take great care in packaging and quality control to ensure every order arrives in perfect condition. Your happiness is important to us — we promise to handle every return and refund request with honesty, care, and respect.